Terms of service
Draft for review by a British Columbia lawyer before launch.
These terms apply to every job you book with Spartan Junk Removal. By booking, you agree to them.
Quotes and price changes
- Quotes are given free on site, after we see the items in person, and are based on the truck room your items need plus any surcharges for specific items or in-unit labour.
- If the job on the day differs from the quote, we tell you the new price before loading. Nothing is loaded until you approve it. If you decline, you can cancel without charge.
- Surcharges for specific items (such as mattresses, refrigerant appliances or heavy materials) are listed on your quote.
Items we can't take
Hazardous materials are outside our service, including paint, solvents, propane, asbestos, biohazards and fuel, and household chemicals unless we have agreed to take them in advance. You confirm that items you ask us to remove are yours to dispose of and do not contain hidden hazardous materials. If we find hazardous material, we may leave it behind.
Access and safety
- Please give us clear, safe access and tell us about stairs, elevators, parking limits and pets.
- Gas appliances must be shut off and capped, and hardwired items (like hot tubs) disconnected by a licensed trade, before we arrive.
- We may decline any item or task we consider unsafe.
Ownership of items
Once loaded, items become ours to donate, recycle or send to a licensed facility. Please remove anything you want to keep, including personal papers and valuables, before we start.
Payment
Payment is due when the job is complete. Account customers are invoiced on agreed terms.
Cancellations
Please give us as much notice as possible if you need to cancel or reschedule. [Cancellation policy to be confirmed by Spartan Junk Removal.]
Damage and liability
We take care in your home and carry liability insurance. Please report any damage before the crew leaves or within 48 hours. We are not responsible for pre-existing damage, or for damage caused by the condition of items or property we were asked to remove.
Governing law
These terms are governed by the laws of British Columbia.
Contact
spartanjunkcanada@gmail.com · 604-200-5660